SPARK Matrix: Customer Communication Management, Q1 2024 (SPARK マトリックス™:カスタマー コミュニケーション管理、2024 年第 1 四半期)

SPARK  Matrix: Customer Communication Management, Q1 2024 (SPARK マトリックス™:カスタマー コミュニケーション管理、2024 年第 1 四半期)
SPARK Matrix for Customer Communication Management 2024 レポートを無料で入手して、Quadientがテクノロジーリーダーに位置付けられた理由を確認し、最新の市場動向、ベンダーランキング、競合分析にアクセスしてください。

Quadient utilizes its own CXM portfolio to win over talent

Quadient HR case study
Competition for talent has never been fiercer. The Employee Experience team within Quadient’s Human Resources knew that they needed to put their “best faces” forward in order to attract and keep top talent as Quadient’s business continues to grow. HR turned to Quadient’s own industry-leading customer experience management (CXM) portfolio—Inspire Evolve for customer communications and Inspire Journey for journey mapping—to deliver more personalized, automated communications leveraging customer journey mapping and emotion scoring.