Journey Mapping Has Evolved. Are You Keeping Up?
The path in which customers engage with companies is no longer a linear one —it’s constantly changing.
Quadient utilises its own CXM portfolio to win over talent
Competition for talent has never been fiercer. The Employee Experience team within Quadient’s Human Resources knew that they needed to put their “best faces” forward in order to attract and keep top talent as Quadient’s business continues to grow. HR turned to Quadient’s own industry-leading customer experience management (CXM) portfolio—Inspire Evolve for customer communications and Inspire Journey for journey mapping—to deliver more personalised, automated communications leveraging customer journey mapping and emotion scoring.
Why should you consider adopting a modern CCM solution alongside SAP S/4HANA at this moment?
SAP announced SAP's support discontinuation for SAP Business Suite 7, which encompasses SAP ECC 6. SAP’s new approach for its customers revolves around S/4HANA.
Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Journey Mapping
Quadient is the only Customer Communications Management (CCM) solution provider to be featured and named a Leader in the SPARK Matrix™ for Customer Journey Mapping
Quadient Managed Services (QMS)
Quadient Managed Services (QMS) bundles all aspects of Inspire Flex CCM cloud deployment, hosting, infrastructure, and application management into a flat annual fee as an end-to-end service that lowers operating costs and frees your IT team.
Quadient and Plexus Tech strengthen their strategic alliance to empower customer communications
Quadient, a global leader in customer-centric communication solutions, is pleased to reinforce its partnership agreement with Plexus Tech, a prominent technology company specializi
Santa's secret for success
Imagine being one of the most famous holiday figures in the world, responsible for bringing joy to millions of children (and let's be honest, adults too) in just one night. In th
Inspire Travel & Hospitality Brochure
In the world of hospitality, creating an exceptional guest experience from the initial phases of booking to the final stages of checkout and payment is essential. Learn how Quadient Inspire converts data into personalized experiences that welcome, inform, and reward guests.
Swift creates frictionless customer experiences with Quadient Inspire Journey
Customer experience is of utmost importance to Swift. With Quadient Inspire Journey, Swift is able to design frictionless journeys for the best customer experiences.