The Five Signs Your Customer Communications Management Platform is No Longer Serving You
Customer communications technology is evolving faster than ever, but not all CCM platforms are keeping up. If you've reached a crossroads with your vendor, this Guide provides the insights needed to make the right choice. Assess your platform against the five warning signs of a CCM in decline.
Quadient Accelerates Growth with Expansion of Cloud Solutions in Japan and the UK for Clients with Data Sovereignty Needs
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it
Quadient and Plexus Tech collaborate to provide advanced technological solutions
Quadient, a global leader in customer-centric communication solutions, is pleased to announce its new partnership agreement with Plexus Tech, a prominent technology company specia
Understanding changing ownership of CCM technology in CX-led organizations
As businesses become more CX-focused, modern tech must be met by new organizational structures. Discover how you can achieve Customer Experience Management (CXM) maturity by transferring communications ownership to those who know your customer journey best.