Why should you consider adopting a modern CCM solution alongside SAP S/4HANA at this moment?
SAP announced SAP's support discontinuation for SAP Business Suite 7, which encompasses SAP ECC 6. SAP’s new approach for its customers revolves around S/4HANA.
Simplify Customer Communications: Replacing Manual Quality Control Checks with Automation
We’ve all been in a situation where our amazing idea is delayed because IT needs a little longer than we had hoped to make the bits and bytes work the way we’ve asked.
Quadient Inspire delivers high-quality and individualized customer communications for Schroders
Schroders, a global financial services provider responsible for approximately CHF 529 billion in assets, turned to Quadient for a future-proof solution that would enable documents generated from the core banking system to be integrated into workflows and individualized with customer-specific comments.
BPS (SUISSE) delivers more efficient customer communications with Quadient
BPS (SUISSE) wanted to reduce processing times and costs while increasing the quality and accuracy of document design and content for customer communications. Download the full case study.
Health Insurer wrangles tangle of outbound communications with Quadient Inspire Flex
Learn how a health insurer used Inspire Flex, a reliable CCM solution, to manage and deliver their customer communications. Download our case study.
Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Journey Mapping
Quadient is the only Customer Communications Management (CCM) solution provider to be featured and named a Leader in the SPARK Matrix™ for Customer Journey Mapping
Inspire Flex-as-a-Managed-Service
Inspire Flex-as-a-Managed-Serviceは、クラウドホスティング、インフラストラクチャ、アプリケーション管理のあらゆる側面をエンドツーエンドのサービスにバンドルし、運用コストを削減し、ITチームに貴重な時間を提供します。
カスタマーコミュニケーション管理プラットフォームがもはや役目を果たしていない5つの兆候
顧客のコミュニケーションテクノロジーはかつてないほど急速に進化していますが、すべてのCCMプラットフォームが追いついているわけではありません。 ベンダーとの岐路に立たされた場合、このガイドは正しい選択をするために必要な洞察を提供します。 ビジネスの役に立っていないCCMの5つの明白な兆候に対してあなたのプラットフォームを評価してください。
Understanding changing ownership of CCM technology in CX-led organizations
As businesses become more CX-focused, modern tech must be met by new organizational structures. Discover how you can achieve Customer Experience Management (CXM) maturity by transferring communications ownership to those who know your customer journey best.