Positioning your CX Strategy to Succeed After the Pandemic
The COVID-19 pandemic has changed the way companies work and how customers do business. While some of these changes are temporary, some will continue long after the pandemic is over.
Quadient and Duck Creek Technologies Collaborate to Accelerate Customer Experience Management Capabilities for Insurers
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced that it has partnered with Duck Creek Technolo
Alguma vez teve de tomar uma decisão?
Como as companhias de seguros podem decidir sobre qual CX Metrics usar.
De Comunicações Desconectadas para Comunicações Unificadas em 6 Passos
Organizations are often reluctant to change an operational environment, for various reasons.
It’s a Must in the Digital Age: a Seamless, Efficient Claims Process
The arrival of the digital age has created higher customer expectations.
Calculando o verdadeiro custo da sua estratégia de comunicação com o cliente
Nota do Editor - Este artigo foi originalmente publicado em D
Place New Opportunities at Your Customers’ Fingertips: Leveraging Dynamic Communications to Drive Engagement
When you work with the Quadient Suite, you quickly become familiar with Quadient Inspire Designer.