PacificSource acelera sua transição de tecnologia legada com Quadient InspireXpress
Quando a PacificSource selecionou o Quadient Inspire para sua solução de Gerenciamento de Comunicações com o Cliente, a empresa tinha 14 anos de processos, modelos e blocos de conteúdo legados para racionalizar e migrar para o novo sistema. A utilização do InspireXpress deu à PacificSource a confiança necessária para migrar sua tecnologia legada para o Quadient Inspire de forma suave e rápida.
Understanding changing ownership of CCM technology in CX-led organizations
As businesses become more CX-focused, modern tech must be met by new organizational structures. Discover how you can achieve Customer Experience Management (CXM) maturity by transferring communications ownership to those who know your customer journey best.
Recession-Proofing Your Customer Communications Management Budget
With technology vendors ramping up contractual audits to offset inflation, it's critical to prepare today in order to protect your CCM budget. This eBook looks at how to prevent and respond to surprise billing, as well as how to assess the long-term viability of your current solution.