Top 3 Directrizes de Gestão de Mudanças para a sua Migração CCM
Recentemente, escrevi sobre como a nova tecnologia baseada na IA, ML e NLP da Quadient pode ajudar no processo de escrita RFP lendo através de milhares, ou mesmo milhões das suas comuni
Quadient nomeada líder em CCM 2022 do IDC MarketScape
How Dual Leverage Opportunities Can Help Reduce Operational Costs and Improve the Customer Experience
With people working and shopping from home more than ever due to the pandemic, organizations are experiencing a level of digital touches like never before.
O papel-chave da gestão de viagens do cliente na experiência de sucesso do cliente
O actual clima empresarial é orientado para o consumidor. Está a evoluir rapidamente e a exigir uma optimização contínua.
How Touchless Claims Processing Enables Insurers to Improve CX and Business Operations
The majority of insurance companies employ a “fast track” process to assess and manage Property and Casualty claims.
Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the Knoxville Utilities Board (KUB) is us
What Covid-19 has Taught Telecoms about Customer Experience Management
If they weren’t before, Covid-19 has made broadband services a vital lifeline for many people.
Quadient para Compartilhar as Melhores Práticas de Transformação Digital e Excelência na Experiência do Cliente no XPLOR20
A Quadient (Euronext Paris: QDT), líder em ajudar empresas a criar ligações significativas ao cliente através de canais físicos e digitais, anuncia que irá abar
The Future of Customer Communications: 18 Unique Perspectives
In 2019, customers expect every company they do business with to act and interact like their favorite technology brands.