Quadient Inspire and Guidewire
To learn more about how you can extend the power of Guidewire and deliver an exceptional claims experience, watch this video and contact us today.
Brochure - CXM Insurance Overview
Learn how Quadient CCM provides the best CX. Improve your customer journey with our omnichannel CCM strategy today.
The secret to improving your customer retention rate
Due to Covid-19, many organizations have slashed their marketing budgets.
Positioning your CX Strategy to Succeed After the Pandemic
The COVID-19 pandemic has changed the way companies work and how customers do business. While some of these changes are temporary, some will continue long after the pandemic is over.
Alguma vez teve de tomar uma decisão?
Como as companhias de seguros podem decidir sobre qual CX Metrics usar.
It’s a Must in the Digital Age: a Seamless, Efficient Claims Process
The arrival of the digital age has created higher customer expectations.
Não Atire Todos os Seus Ovos para o Cesto Digital: Porque é que as companhias de seguros devem utilizar uma abordagem CX Híbrida
Digital. Digital. Digital. Tem sido tudo falado, não só na área dos seguros, mas em todas as indústrias.
How Dual Leverage Opportunities Can Help Reduce Operational Costs and Improve the Customer Experience
With people working and shopping from home more than ever due to the pandemic, organizations are experiencing a level of digital touches like never before.
How Touchless Claims Processing Enables Insurers to Improve CX and Business Operations
The majority of insurance companies employ a “fast track” process to assess and manage Property and Casualty claims.
How the 'Connected Customer' Determines Your CX Strategy
The modern customer is drastically different than that of generations past.