Marketing

Discover how intelligent forms can transform your business to create a more efficient, satisfying experience for both customers and employees.

Competition for talent has never been fiercer. The Employee Experience team within Quadient’s Human Resources knew that they needed to put their “best faces” forward in order to attract and keep top talent as Quadient’s business continues to grow. HR turned to Quadient’s own industry-leading customer experience management (CXM) portfolio—Inspire Evolve for customer communications and Inspire Journey for journey mapping—to deliver more personalized, automated communications leveraging customer journey mapping and emotion scoring.

Learn how a health insurer used Inspire Flex, a reliable CCM solution, to manage and deliver their customer communications. Download our case study.

Many organizations have been working on digital initiatives for years now, but the majority of them are approaching them as pieces of a long-term puzzle that will take forever to finish. Digitization has evolved, customer expectations have changed, and too many organizations are playing by the old rules. It's time to flip the script and approach the challenge in a new way.

Complex processes can be a significant driver of an organization's success or a daunting challenge, depending on how they're solved.