Singlife taps on Quadient Inspire Journey for a holistic view of their customer engagement efforts

Singlife Case Study
Singlife determined that customer experience is a vital differentiation factor for its business and selected Quadient Inspire Journey to create an integrated view of their customer engagement for identifying and rectifying pain points and processes and seeing ‘blind spots’ across the journey, all to elevate the customer experience.

Eclipse Group elevates Customer Communication processes with CCM as a service solution powered by Quadient Inspire technology

Eclipse Group elevates Customer Communication processes with CCM as a service solution powered by Quadient Inspire technology
Eclipse Group, based in The Netherlands, provides Customer Communication Management (CCM) Hosted Managed Services. Leveraging Quadient Inspire Flex technology, Eclipse has developed a reliable and scalable CCM as a Service (CCMaaS) solution designed to streamline and enhance customer communication processes.