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Unanswered questions from: Ask the Experts: Crisis Communications – Lessons Learned so far

Submitted by r.couturier on Mon, 06/01/2020 - 21:31
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On May 19, the CXPA and Quadient hosted a

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4 Steps to Customer Transformation: A Series

Submitted by r.couturier on Mon, 04/27/2020 - 15:23
Three customer support operators working together with headsets at a desk on desktop computers

Step 1: Analysis

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As organizations reflect, digital transformation becomes an imperative.

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
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Top 4 Things Holding Back Enterprises from CCM Platform Consolidation

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Top 4 Things Holding Back Enterprises from CCM Platfaorm Consolidation

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Customer Transformation is No Longer Quiet at Quadient

Submitted by r.couturier on Wed, 03/13/2019 - 16:06
Customer Transformation is No Longer Quiet at Quadient

I’ve been working on Quadient’s Customer Transformation Initiative since August, and I’ve been pretty quiet until this week.

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Don’t Throw All Your Eggs into the Digital Basket: Why Insurance Companies Should Employ a Hybrid CX Approach

Submitted by r.couturier on Wed, 02/06/2019 - 16:06
Don’t Throw All Your Eggs into the Digital Basket: Why Insurance Companies Should Employ a Hybrid CX Approach

Digital. Digital. Digital. It’s been all the talk, not just in the insurance area, but in every industry.

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Quadient Recognized as an Overall Leader in Aspire Leaderboard for Customer Communications Management

Submitted by r.couturier on Thu, 05/27/2021 - 08:46

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections throug

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Quadient Transformation Made Simple with Cognizant's CORAL

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Webinar
Discover how CORAL helps enterprises accelerate their digital transformation process, and migration of content to Quadient Inspire.

Leverage Quadient's Experience Partner Program to Improve Your Clients' Customer Communications

Submitted by h.tsang@quadient.com on Mon, 07/18/2022 - 12:40
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Last year, we overhauled our Customer Communication Partner Program to accelerate the development of our partner ecosystem and enable Quadient teams to develop and focus on our most committed partn

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From disruption to transformation

Submitted by h.tsang@quadient.com on Tue, 07/12/2022 - 18:20
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The world got flipped, turned upside down and before we knew it – many of us were a part of a remote workforce.

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