Inspire Days 2023: Connecting the dots: Managing documents created outside of Inspire
In this session from Inspire Days 2023, we look at methods to manage your communications created outside of Inspire and introduce Quadient Impress. Learn how Impress improves branding, applies barcodes, and automates processes such as householding, certified mail, and postal sort for all your communication streams. Better together, Inspire and Impress work seamlessly so you can leverage a single set of output management workflows and apply controls and process automation to drive down costs for all your communications
Inspire Days 2023: How to: best practices for staying on top of your Inspire upgrades
Learn best practices for keeping current with the latest and greatest Inspire developments in this session from Inspire Days 2023. We share expert insight into staying on top of Inspire Flex upgrades to make the most of solution advancements and maximize the ROI of your CCM investment.
Inspire Days 2023: Inspiring success: Getting the most from training, self-service, and mentoring support
We succeed when our customers succeed! In this session from Inspire Days 2023, we provide a guided tour of the carefully curated resources we’ve built to support our customers every step of the way. You’ll learn what training, support, and self-service tools can help you maximize your Inspire implementations and achieve your customer experience goals.
Inspire Days 2023: Unlocking maximum value with Quadient Customer Success Teams
Quadient’s corporate ethos is that our customer’s success is our success. This session from Inspire Days 2023 is a deep dive into the support services and customer success initiatives that we have built to maximize your value as a Quadient customer.
Inspire Days 2023: Getting started with Inspire Journey
In this session from Inspire Days 2023, we share best practices for getting started with Inspire Journey. Watch the video to learn tips and tricks that help move from volume to value quickly with customer journey mapping and how your journey mapping efforts can make you a frontrunner in the great customer experience race.
Quadient Leads in Omnichannel Orchestration & Journey Management: Aspire Leaderboard
If you follow the CCM market, then you probably know that the Aspire Leaderboard ranks as the most important annual vendor comparison research in the industry.
Be wary of companies that say they do Customer Communications Management (CCM), but don’t even know what CCM really is
The key to good B2B marketing is knowing your audience and how you drive value for them.
Understanding changing ownership of CCM technology in CX-led organizations
As businesses become more CX-focused, modern tech must be met by new organizational structures. Discover how you can achieve Customer Experience Management (CXM) maturity by transferring communications ownership to those who know your customer journey best.
Connecting the dots: megatrends in global customer experience
In this video, Tamir Sigal, Quadient CMO, examines the global customer experience (CX) mega trends impacting today’s businesses. Learn what customers expect today, what they will expect tomorrow, and how technology puts them first at every touchpoint. Watch to learn how today’s organizations will benefit from better CX that comes from “connecting the dots” in the customer lifecycle.