Dinner before dessert: Why banks must digitize before they can automate
When you grow up with three siblings like I did, you quickly learn that dessert doesn’t last long, so you better dig in while you can.
Trading paper processes for personalized digital journeys
Learn how one of North America's largest pharmacy chains digitized and automated some of their biggest processes from flu shots to COVID-19 vaccines and beyond.
New Year, new processes: Resolve to evolve your digital organization
Most of us bristle when we hear the common refrain, “New year, new me.” After a relentless few years, it’s hard to muster the enthusiasm for self-improvement.
Devon & Cornwall Police increase mailing capacity and cut costs with Quadient
Electronic vs. digital invoices: What is the difference and why does it matter?
The terms ‘digital invoice’ and ‘electronic invoice’ aka e-invoice are regularly used interchangeably.
Quadient customers are NPS leaders in the US Health Insurance market
Quadient always seeks to improve our knowledge about customer experience in the industries we serve, and we were excited to read a new Forrester report about NPS (Net Promoter Score) trends for sev
Be wary of companies that say they do Customer Communications Management (CCM), but don’t even know what CCM really is
The key to good B2B marketing is knowing your audience and how you drive value for them.
10 Documents Property Managers Should Automate Today
From finance to manufacturing to property management, every industry wants to automate the tedious and laborious parts of their work.