How BMO rapidly transformed a disjointed process into an intuitive digital experience

BMO Financial Group (BMO) wanted to make their small business credit card application process easy and intuitive. They needed it done quickly, cost-effectively, and without disrupting their technology or IT teams.
5 challenges BMO solved by implementing a low-code automation platform

BMO Financial Group (BMO) wanted to make their small business credit card application process easy and intuitive.
Path to digitization: DIY automation

When I think about digital customer experience, I think back to last September when my husband and I were finalizing the mortgage paperwork for our new home.