In our November 2022 survey of 98 users of Quadient Inspire, our customers reported the operational benefits their organization realized following the deployment of the software.  Seventy-nine percent of respondents indicated they streamlined their business processes and workflow automation with a single platform to design and deliver communications. At the same time, 40% reported gaining greater control over content for regulatory compliance standards, and 40% reported that they could quickly and collaboratively create omnichannel content with Inspire.

Enterprises that invest in a centralized end-to-end CCM platform, like Quadient Inspire, can streamline their processes, and improve their overall efficiency by replacing manual processes with automation. 

Highly regulated B2C industries such as banking and insurance need to quickly respond to changes in the regulatory landscape. Personnel responsible for compliance need to be able to quickly and easily manage, track, audit and approve regulatory language included in customer communications. 

Quadient Inspire facilitates a collaborative approach to creating, managing, tracking, and approving communications, resulting in reduced overall risk. With Inspire changes made to regulatory language in one location can be applied everywhere you specify. Additionally, you can lock down content blocks to safeguard regulatory language as required.

Quadient Inspire fosters agility by empowering non-technical business users to design, personalize and deliver customer communications quickly and collaboratively. Inspire’s multichannel preview, proof, and signoff capability enables subject matter experts to collaborate in the creation, management, approval, and delivery of critical customer communications.

Forms are used to assist your organization in gathering and sharing data, as well as effectively converting these inputs into usable data, whether they are used to help you communicate with clients, members, staff, or patients. 

The world’s leading CCM platform, Quadient Inspire, helps companies transform and modernize their forms management processes to drive efficiency, improve accuracy, ensure compliance, reduce costs, and improve the customer experience.

Quadient customers report, on average a 60% faster form creation rate after implementing Quadient Inspire in comparison to their previous solution.