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Which of the following outputs are you currently managing with Inspire and/or outside of Inspire?

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This image shows how Quadient Inspire can help organizations manage their outputs. With flexible, automated workflows, it's easy to create, manage, and track documents and customer communications. Inspire helps create personalized customer experiences to boost engagement, loyalty, and revenue.

Which of the following outputs are you currently managing with Inspire and/or outside of Inspire?

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What were the top drivers for purchasing Quadient Inspire?

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This image highlights the top drivers that drive customer loyalty for Quadient Inspire. It shows that by providing exceptional customer service, responding quickly to customer inquiries, and offering rewards, businesses can build relationships and trust with their customers. CCM is an important technology that allows businesses to create exceptional customer experiences that keep customers coming back.

What were the top drivers for purchasing Quadient Inspire?

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Please rate the following Quadient Inspire capabilities compared to the competition.

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In this chart, customers rate the capabilities of Quadient Inspire vs. competitive offerings across performance and scalability, Quadient integration capabilities, omnichannel design & proofing, scope of features available, journey mapping and management, strategic direction and roadmap, archiving and retrieval, and customer support.

Please rate the following Quadient Inspire capabilities compared to the competition.

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What operational benefits did your organization realize following the deployment of Quadient Inspire?

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This chart illustrates the operational benefits that customers experienced when using Quadient Inspire which included improved processes, building customer loyalty, and gaining operational efficiencies.

What operational benefits did your organization realize following the deployment of Quadient Inspire?

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For each of the following statements, indicate the estimated impact of Quadient Inspire on your organization.

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In this chart, customers of Quadient Inspire estimate the benefits to their businesses across the following:

Reduction in time to create and manage omnichannel communications
Cost savings from implementing Quadient Inspire
Impact on revenue growth
Impact on customer satisfaction/net promoter score
Reduced paper and postage costs
Reduced number of point solutions/consolidated systems
Increased business user control of content
Reduced dependence on IT staff for content changes

For each of the following statements, indicate the estimated impact of Quadient Inspire on your organization.

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What was the estimated payback period for your investment in Quadient Inspire?

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In this chart, customers of Quadient Inspire indicate the payback period that they experienced in using the solution to address customer communications challenges.

What was the estimated payback period for your investment in Quadient Inspire?

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My organization is planning to implement the following capabilities:

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In this chart, customers using Quadient Inspire indicate the capabilities of the Inspire platform that they are planning to implement - and when they are expecting to do so.

My organization is planning to implement the following capabilities:

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Word cloud: What specific benefits has your organization realized after implementing Quadient Inspire?

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This word cloud shows the key benefits that Quadient Inspire customers realized by using the solution. Larger words indicate that they were captured more often in Quadient's survey of current customers.