Quadient Advances Leader Position on the Aspire CCM-CXM Leaderboard 2024 Q3
Match your unique CCM needs to technology providers with demonstrated excellence. Get Premium Access to the 2024 Q3 Aspire CCM-CXM Leaderboard to unlock detailed vendor scoring, exclusive analysis, and dynamic filters for all seven market segment grids!
Quadient Positions as a Leader on the SPARK Matrix for CCM for Fourth Year in a Row
Quadient Retains Position as Technology Leader
I am thrilled to share that Quadient, a leading provider of Customer Communication Management (CCM) solutions, has been
Do Energy Suppliers Around the World Provide Their Customers a Positive CX Along the Customer Journey?
IDC surveyed 1,730 energy consumers worldwide to assess their satisfaction with energy suppliers' communications and interactions. Part 5 of the survey series examines how customers rank CX performance across various aspects of the customer journey.
Energy Customer Interactions and Communication Channel Preferences
Unveil the consumer point of view on energy supplier interactions and leveraged channels in this IDC Survey report, which examines key findings from a survey of 1,730 energy customers around the world.
2023 Q4 Aspire CCM-CXM Leaderboard Updates
The 2023 Q4 Aspire CCM-CXM Leaderboard updates recently went live, and I am proud to report that Quadient continue
Simplify Customer Communications: Reducing the Cost of CCM Software Ownership
The changing state of software ownership
Long ago, owning software was simple.
Quadient’s latest release of Inspire helps companies “Realise the Possible”
With 2023 dubbed “the year of uncertainty,” it is exciting to see Customer Experience Management (CXM) software like Quadient’s latest re
Singlife taps on Quadient Inspire Journey for a holistic view of their customer engagement efforts
Singlife determined that customer experience is a vital differentiation factor for its business and selected Quadient Inspire Journey to create an integrated view of their customer engagement for identifying and rectifying pain points and processes and seeing ‘blind spots’ across the journey, all to elevate the customer experience.
SPARK Matrix™: Customer Communication Management, 2024
Quadient is proud to announce our position as Technology Leader on the 2024 SPARK Matrix™ for CCM, by Quadrant Knowledge Solutions. Explore the latest market trends, vendor rankings, and competitive analysis with complimentary report access.
How CCM powers digital transformation and enhances customer experience at LALUX
As a leading player in the insurance sector, LALUX undertook a major digital transformation to modernise customer communication. The goal? To migrate to Quadient Inspire to optimise document management and digitise processes that were still heavily dependent on paper. Find out how the LALUX teams successfully completed their CCM migration.