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Don’t Want to Write That CCM RFP? Let an AI Help

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:09
Robot and human fist bumping

I get it. It’s summer. You’re busy. You don’t want to write that CCM RFP.

Don’t.

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Don’t Sweat It: Quadient Inspire R14 Makes Connectivity and Scaling a Cinch

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:08
Digital icons floating in front of a computer and people working

Purchasing a new customer communications management (CCM) platform is stressful. A lot is riding on the decision.

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Are you Prepared for the Future of Customer Communications? 7 Critical Questions You Need to Ask

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:06
Are you Prepared for the Future of Customer Communications? 7 Critical Questions You Need to Ask

Now that you've read our new eBook "Top 12 Customer Communications Trends to Watch in 2019 and Beyond", what things should your o

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6 Customer Journey Mapping Best Practices

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:06
Business people meeting and brainstorming in an office. Use of sticky notes to post and share ideas

Done right, customer journey mapping is a powerful tool that has the ability to transform the customer experience.

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5 Generations and Their CX Expectations: Exploring the Differences and Similarities

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:06
Smiling multi-generation family using wireless technology while relaxing at their penthouse.

Unless your business is targeting one particular age group, aiming your communication initiatives at one specific generation at the exclusion of the others is not ideal.

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Quadient Launches Revamped Partner Program Focused on Customer Experience

Submitted by l.morley on Wed, 11/02/2022 - 13:05

Quadient (Euronext Paris: QDT),

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10 Things to Consider When Evaluating CCM Platforms

Submitted by d.baynes on Fri, 10/21/2022 - 01:54
10 Things to Consider When Evaluating CCM Platforms

In reviewing the 2019 Aspire Leaderboard, there are several ways to look at the results.

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Inspire Journey Datasheet

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Ready to transform your CX? Download a copy of Quadient's Inspire Journey Datasheet to learn more.

CCM 101: A Beginner’s Guide to Customer Communication Management Technology

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CCM 101: A Beginner’s Guide to Customer Communication Management Technology
eBook
CCM 101: A Beginner’s Guide to Customer Communication Management Technology

Secure Free, Premium Access to the 2022 Aspire CCM-CXM Leaderboard

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Secure Free, Premium Access to the 2022 Aspire CCM-CXM Leaderboard
Analyst Report
Register today to be first on the list to receive 30-day premium access, sponsored by Quadient. Gain premium access to the 2022 Aspire CCM-CXM Leaderboard.

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