Quadient and Duck Creek Technologies Collaborate to Accelerate Customer Experience Management Capabilities for Insurers
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced that it has partnered with Duck Creek Technolo
Taking Utility Customer Communications to the Next Level

Utilities as a monopolistic commodity
Utilities have been regarded as monopolistic commodity providers for decades, with the products and services offered by one utility not much differen
Quadient breaks into the CXM market…

I couldn’t be more pleased that Quadient is the subject of the latest vendor profile from IDC’s Alan Webber, “Future of Customer and Consumer Vendor Profile: Quadient Customer Journey Mapping — Bet
What is Customer Journey Orchestration? Key concepts you need to know.

Today, customers expect every experience they have with a brand or provider to be fast, easy, and convenient.