SPARK Matrix™: Customer Communication Management, 2024

Quadient is proud to announce our position as Technology Leader on the 2024 SPARK Matrix™ for CCM, by Quadrant Knowledge Solutions. Explore the latest market trends, vendor rankings, and competitive analysis with complimentary report access.
5 Signs Your CCM Platform No Longer Serves You

Assess whether your customer communications software still serves your business. Download the infographic to learn more.
The Customer Communications Handbook (Copy)

For many organizations, sending accurate and timely communications feels like rocket science. Manual processes lead to inaccuracies, delays, and compliance challenges — all of which delay cash flow and impact customer relationships. In this handbook, we reveal a smarter way to manage your customer communications.
The Customer Communications Handbook

For many organizations, sending accurate and timely communications feels like rocket science. Manual processes lead to inaccuracies, delays, and compliance challenges — all of which delay cash flow and impact customer relationships. In this handbook, we reveal a smarter way to manage your customer communications.
The Customer Communications Handbook

For many organizations, sending accurate and timely communications feels like rocket science. Manual processes lead to inaccuracies, delays, and compliance challenges — all of which delay cash flow and impact customer relationships. In this handbook, we reveal a smarter way to manage your customer communications.
Infosys Insurance Conclave 2024

Emily Wilhelm leads a discussion on innovation and enhancing customer experience in insurance, highlighting technology in driving advancements. Panelists, Karthik Palaswamy, Suhas Krishna, and Avi Greenfield, explore AI, potential and challenges of adopting these technologies responsibly.
How to get ahead of the Shared Responsibility Framework with in-the-moment Compliant Consumer Communications

With the Shared Responsibility Framework (SRF) rules fast approaching, Singaporean regulated companies are beginning to look at how they can update their processes to continue be
6 Reasons why document automation makes your business more efficient

Over the last couple of years, there has been a significant global push toward digitalisation and going paperless — whether through government mandates in countries like Fra
Nottinghamshire County Council transforms outbound communications processes with Quadient Impress

Quadient Impress, Nottingham County Council successfully transformed their outbound mail management, reducing costs, saving staff time, and creating a mail and fulfilment centre for the organisation and its public sector partners.
Number of Clean Air Zones could “at least double” by 2030, creating Penalty Charge Notice chaos for unprepared councils, Quadient warns

The number of Clean Air Zones, such as the London Ultra Low Emissions Zone (ULEZ), in the UK could at least double by 2030, according to a prediction from Quadient, a l