6 Customer Journey Mapping Best Practices
Done right, customer journey mapping is a powerful tool that has the ability to transform the customer experience.
5 Generations and Their CX Expectations: Exploring the Differences and Similarities
Unless your business is targeting one particular age group, aiming your communication initiatives at one specific generation at the exclusion of the others is not ideal.
Quadient Launches Revamped Partner Program Focused on Customer Experience
Quadient (Euronext Paris: QDT),
Top CX Challenges and Solutions for the Telco Industry
As telecommunications providers look to compete in today’s marketplace, they must do so by providing an exceptional customer experience across a multitude of systems and customer touchpoints.
Quadient Inspire: A Simple Solution for Complex Documents
Learn how Quadient Inspire, our award-winning CCM platform, helps you streamline processes and create complex communications.
Quadient Digital Advantage
Learn more about how Quadient Digital Advantage can help your business run at the speed of today's commerce.
Quadient Archive and Retrieval Brochure
Discover how you can meet today's compliance standards and improve customer experience with Quadient Archive & Retrieval.
Quadient Accelerates the Digital Transformation of Cadena with Its Digital NOW Program
The Quadient Digital NOW (DNOW) team presented to Cadena how it could reuse its vast technical experience with Inspire to offer disruptive digital solutions to their clients.
Aspire: From software to services - Part II
Curious to learn if your business can benefit from adopting cloud-based customer communications? Download the complimentary white paper today.
From Software to Services: Part I
Learn about the latest advances in CCM cloud computing and explore the market’s ongoing transition to containerization. Download our white paper today.