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Customer Experience

PrintMail changed their business overnight with Quadient Inspire

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PrintMail video testimonial
Video
PrintMail Solutions serves innovative communications solutions to its customers. PrintMail readily supports customers who want to receive their critical communications through various options, with the use of Quadient Inspire.

The Legal & General digital transformation journey

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The Legal & General journey
Video
Inspire in action: The Legal & General digital transformation journey with Harriet Moore, Head of Customer Communications

E-invoicing 101: What you need to know and why it’s important

Submitted by c.dodds on Mon, 05/15/2023 - 16:46
everything you need to know about e-invoicing

E-invoicing is the "not-so-new" hot topic in the world of corporate payments. Many times in the past, new methods of digitalisation have appeared in the industry.

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Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management

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Quadrant SPARK Matrix for CCM
Analyst Report
Quadient is proud to have been named a Leader in the SPARK Matrix: Customer Communication Management, 2021. Download a complimentary copy of the report here.

CCM’s essential role in the Asia Pacific CX ecosystem

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CCM’s essential role in the Asia Pacific CX ecosystem
White Paper
CCM is evolving from its modest roots as a standalone solution to a vital component of customer experience management. Click here to download our whitepaper to find out more.

Packing Up For Spring Conference Season

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:16
audience clapping at a speaker event

Xplor 2020 in St. Pete Beach Florida: April 14-16

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Driving great customer experience: Three ways technology can help insurers overcome disruption

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:09
Driving great customer experience: Three ways technology can help insurers overcome disruption

Traditional insurers are currently battling against a triple threat.

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Don’t Want to Write That CCM RFP? Let an AI Help

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:09
Robot and human fist bumping

I get it. It’s summer. You’re busy. You don’t want to write that CCM RFP.

Don’t.

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Don’t Sweat It: Quadient Inspire R14 Makes Connectivity and Scaling a Cinch

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:08
Digital icons floating in front of a computer and people working

Purchasing a new customer communications management (CCM) platform is stressful. A lot is riding on the decision.

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Are you Prepared for the Future of Customer Communications? 7 Critical Questions You Need to Ask

Submitted by jb.grossetti on Wed, 11/02/2022 - 14:06
Are you Prepared for the Future of Customer Communications? 7 Critical Questions You Need to Ask

Now that you've read our new eBook "Top 12 Customer Communications Trends to Watch in 2019 and Beyond", what things should your o

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