In business, size and history brings maturity and stability, but also creates complexities when it comes to delivering transformational change. It’s certainly not impossible though, and when the drive to succeed is matched with the right software to support that success, it’s only a matter of time before everyone benefits. Watch Harriet Moore, Head of Customer Communications, share how Legal & General began their CX journey, how they’ve overcome challenges along the way, and where their exciting plans will take them next—all possible because of Quadient Inspire.
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