Human Resources

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While serving a population of over five million across seven UK counties and employing over 7,000 staff. The West Midlands Ambulance Service's HR department realised that operating with physical documents not only resulted in the difficult task of finding storage space, but also that it was a drain on staff productivity. In 2018, with help from Quadient, they decided to go paperless.

The client in this case study is one of the UK’s largest independent financial advisory groups, employing around 2800 people in 40 countries worldwide. Governments, companies and individuals go to them for merger & acquisition advice, wealth management, fundraising and banking requirements. The London office is home to Banking and Merchant Banking activities, Global Financial Advisory business as well as being home to company archives.

The Association of Train Operating Companies (ATOC) is the voice of the passenger rail industry. It fulfils this role both as a trade association and as a group of ‘schemes’ which act as the operational arm of the passenger railway and guarantee the continued benefits of a national network. ATOC represents train companies to the Government, media and other opinion formers on transport policy issues.

Increasingly email or faxes are used for communications and documents are kept on networks in MS Office format files. This leads to lots of different file types and record locations for HR information which then makes business processes surrounding employee management slow and cumbersome.

Find out how Quadient helped Securitas to manage and secure HR records with a new electronic document management system (EDMS).

Founded in 1969, New Look has grown from a single store to become a dynamic, international, multichannel retail brand with a unique value-fashion offer in apparel, footwear and accessories for women, men and teenage girls. The New Look Group has over 800 stores across the globe in 21 countries, and their estate of 650 UK stores places New Look in immediate reach of the majority of the British population.

Each day, West Midlands Ambulance Service (WMAS) University NHS Foundation Trust responds to around 4,000 emergency 999 callouts. The Trust employs over 7,000 staff across 15 operational hubs, two control rooms and 12 non-emergency patient transport service sites. In 2018, the Human Resources (HR) department went paperless through an electronic archiving and document management solution from Quadient. The initiative improved efficiency, reduced costs and contributed to the Trust being selected as a Global Digital Exemplar by the NHS.