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Relatório do analista

4 Forças Perturbadoras que Impactam a Experiência do Cliente

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Ícones digitais e linhas flutuantes no espaço
Relatório do analista
Descubra as 4 forças perturbadoras que afectam hoje a sua experiência de cliente neste infográfico complementar da Quadient.

The Convergence of Customer Communications Management (CCM) and Customer Experience Management (CXM)

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The Convergence of Customer Communications Management (CCM) and Customer Experience Management (CXM)
Relatório do analista
Learn more about communications and the customer experience in this complementary white paper from Quadient.

IDC Vendor Profile: Quadient Customer Journey Mapping

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IDC Vendor Profile: Quadient Customer Journey Mapping
Relatório do analista
Download the report to learn more about customer journey orchestration, and how it will improve your overall customer experience.

Retailization in Insurance

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Person in store using VR headset with amazed facial expression
Relatório do analista
Find out what service providers, financial services, and insurance companies can learn from experience providers.

Aquisição vs. Retenção: Onde as Marcas Devem Focar?

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aquisição de whitepaper vs retenção
Relatório do analista
Onde deve colocar o seu foco - aquisição ou retenção de clientes? Descubra neste whitepaper da Quadient.

Omdia Report: How Quadient is evolving from CCM into CXM

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Omdia Report: How Quadient is evolving from CCM into CXM Cover
Relatório do analista
Learn about the Quadient's journey into the CXM mast and the challenges it faces along the way in this complementary report from Omdia.

Brochure - CXM Utilities Overview

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Brochure - CXM Utilities OverviewBrochure - CXM Utilities Overview
Folheto
Transforming the way utilities connect with their customers.

Brochure - CXM Public Sector Overview

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government building columns with a blue sky
Folheto
Learn how Quadient's CCM platform lets you create effortless and consistent communications for your customers.

Brochure - CXM Insurance Overview

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insurance agent with couple looking through documents
Folheto
Learn how Quadient CCM provides the best CX. Improve your customer journey with our omnichannel CCM strategy today.

The Customer Experience Health Check

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The Customer Experience Health Check for 2019
Relatório do analista
Find out what key CX trends CX professionals must address to be prepared for today and tomorrow in this white paper from Quadient.

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