Mapeamento do percurso do cliente

There are several challenges businesses and brands face when they approach customer journey orchestration.

Today, customers expect every experience they have with a brand or provider to be fast, easy, and convenient.

Step 1: Analysis

The customer experience has always been defined as the sum of all interactions a customer has throughout their relationship with the brand, however,

O actual clima empresarial é orientado para o consumidor. Está a evoluir rapidamente e a exigir uma optimização contínua.