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Quadient (Euronext Paris : QDT), a leader in helping businesses

If you’re checking out the Quadient blog, you learn a lot about the thinking behind what we are doing. We’re bringing CCM into the CX age by integrating with new technologies.

The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.

I am always excited to see the Aspire Leaderboard for CCM, because this research offers insights that are highly configurable to anyone out there looking at the CCM Market.

These are unprecedented times, and they require levels of cooperation across industries to support each other.

Today, most companies realize that if customer communications fail to live up to their clients’ expectations it can be detrimental to the overall customer experience and lead to customer defections

Três dias de networking, educação, com um pouco de divertido misturado.

As a Services Delivery Partner, Macrosoft actively participated at the Quadient Inspire Days annual conference held in San Antonio, Texas.

Anytime there is big news in the CCM industry, my thoughts turn to the impacted users. What do they think when an announcement impacts their technology? How will this impact their next project?