Place New Opportunities at Your Customers’ Fingertips: Leveraging Dynamic Communications to Drive Engagement
When you work with the Quadient Suite, you quickly become familiar with Quadient Inspire Designer.
Taking Utility Customer Communications to the Next Level
Utilities as a monopolistic commodity
Utilities have been regarded as monopolistic commodity providers for decades, with the products and services offered by one utility not much differen
Quadient breaks into the CXM market…
I couldn’t be more pleased that Quadient is the subject of the latest vendor profile from IDC’s Alan Webber, “Future of Customer and Consumer Vendor Profile: Quadient Customer Journey Mapping — Bet
El estado de la experiencia del cliente
Three lessons COVID-19 taught us about successful crisis communications in the Healthcare Industry
A guest article by Mitch Kocen from Geisinger Health Plan
IDC MarketScape: Evaluación mundial de las aplicaciones de CCM en la nube en 2022
How dual leverage opportunities can help reduce operational costs and improve the customer experience
With people working and shopping from home more than ever due to the pandemic, organizations are experiencing a level of digital touches like never before.
El papel clave de la gestión del recorrido del cliente en el éxito de la experiencia del cliente
El clima empresarial actual está impulsado por los consumidores. Está evolucionando rápidamente y exige una optimización continua.
How Touchless Claims Processing Enables Insurers to Improve CX and Business Operations
The majority of insurance companies employ a “fast track” process to assess and manage Property and Casualty claims.