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Pocket-Sized Mobile Interactive Approval

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Smiling student walking and texting on the street

Many GMC Software customers have strong interactive communication projects.

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Customer journey mapping: do you own a million-dollar masterpiece?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Businesswoman standing and leading business presentation

You might be surprised to find that your company has several masterpieces, worth a million dollars, lying around. Some might be on display in a conference room with double-sided tape.

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Does Digital Transformation Really Eliminate Paper?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
multitasking woman using tablet, laptop and smart phone, with blank screens, indoors on a table

Decades ago experts and analysts forecasted paperless offices would soon become the norm and it had already started. That was in the 80’s.

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5 keys traditional banks need to fight the FinTech revolution

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Shot of a group of businesspeople arranging sticky notes on a glass wall in a modern office

New start-ups and competitors are starting to make a noticeable impact on the financial industry’s staid traditional retail and investment banks.

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What You Need to Know About Postage Assessments

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Portrait of a cheerful young delivery man standing next to a van full of boxes while holding a digital tablet

A new mail entry program is proposed to start in July which requires a bit of attention.

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A Modest Proposal: Uber Cabs, Crashing Drones & Identity Theft

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Man using mobile payments online shopping and icon on night background

I propose the following thought experiments for all readers who are also insurance customers. The overlap between these two groups should be approximately 100%.

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Madison Advisors Provides Guidance to Enterprises on How to Select the Right CCM Platform

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
businesswoman professional worker working online doing job on laptop at desk

Madison Advisors just released a handy new guide to help enterprises through the selection process when considering a customer communications management (CCM) platform. 

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Imagine WeChat, WhatsApp or Messenger-like Enterprise Apps for Communicating with Customers

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
customer communication icons on blue background

INDUSTRY TREND: Enterprise Messaging Applications (#EMApps) a new face of customer communication

Messaging applications are used 4.7 times more frequently

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Opportunity or threat? The rise of FinTech startups

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Closeup view of man`s hand using laptop with virtual digital screen with icon of lock on it.

The financial services industry is ripe for digital disruption: investments in global FinTech companies grew from $4Bn in 2013 to nearly $20Bn in 2015, and over 50% of banks are increasing their te

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Why Multiple CCM Platforms May Be Holding You Back

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
3d illustration of archive over binary background with gears

Today’s enterprises face a plethora of challenges from an increase in communication channels to changing regulations, as well as the need to remain competitive and compliant.

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