Overcoming today’s financial services member experience CX roadblocks

Nowhere is customer experience (CX) more important than in the financial services industry, where the greatest opportunity for revenue growth will not come from new products or geographic expansion
A year of talking with analysts

As a Product Marketer, I am often asked to explain what my job is.
Surrounded by excellence - welcoming 21 new EDPs to Xplor

Today, I received some great news about a project GMC Software has been working on throughout 2015 in conjunction with Xplor.
Cross portfolio coordination matters

As you may know, GMC Software releases an interim release every four months. As we work to bring version 11 to market, we are planning on five interim releases.
Privacy by Design

This year, the European Union has issued a new regulation on the protection of individuals with regard to processing and moving of personal data.
Top 3 Compliance Trends in 2016

According to PwC, regulatory compliance is both the number on
Know your customer - The next level

During the Gartner Enterprise Information and Master Data Management Summit this week in London, François Ruiter and myself presented the impact on implementing privacy rules and Customer Due Dilig