According to PwC, regulatory compliance is both the number one challenge and priority for banks in both the US and Europe, followed by attracting new customers and improving the customer experience.
A survey commissioned by Quadient revealed the following 3 compliance trends:
1. Regulations on the rise
The number of rules and regulations continues to increase year over year.
2. Organizational importance
Enterprises are investing heavily in compliance from both a resource and technology standpoint.
3. Overcoming the omnichannel obstacle
The ability to monitor and make changes across all communication channels is becoming increasingly more difficult as technology continues to evolve.
When it comes to compliance, prevention is key. With the number of regulations and communication channels on the rise, enterprises are challenged to keep up. The slideshare presentation below describes some of the compliance challenges enterprises face today, and outlines how you can leverage modern customer communications management solutions like GMC Inspire to streamline processes, respond quickly to new regulations, assess impact, autit and track changes across all communication channels.
