Preventing and Resolving Mailer Scorecard Issues

Are you running into Mailer Scorecard issues that are costing you time and money? Are you looking for an easier way to verify the accuracy of the Mailer Scorecard results?
Document Strategy Forum 2017: An Amazing Show

I attended the Document Strategy Forum in Chicago on May 1 and 2.
The Insurance View from Mexico City

Residents of Mexico City will tell you that the best spot to take in a view of the city is from the rotating restaurant on top of the World Trade Center, a 52-story high rise in the central part of
Customer Experience – A Turning Point

Customer experience continues to grow as an area of focus for organizations in 2017, as companies begin to realize the benefits of pulling together traditional customer service, stronger customer t
3rd-party research service survey findings: how customers are using Quadient

Enterprises and organizations continue to be inundated with data.
Is Customer Engagement the new CCM professional’s challenge?

Interview with CCO, Nick Frunzi of Esri on the Role of the CX Leader

As more and more products become commoditized, the key brand differentiator has become the customer experience.
Machine Learning in Identity Resolution

Business intelligence trends show that the focus on data analytics is rapidly increasing. New and improved data analytics tools are being created, such as the Google Analytics 360 suite.
The value of a unified software

Thanks to the over 30% of Quadient users who installed Inspire R11 since its release in February. When you downloaded it, you were expecting to see the new UI.
Augmented reality: the potential to connect online and offline customer experiences

Augmented reality (AR) has been proven to be able to successfully improve the uncertainty in ecommerce purchases (eMarketer, June 2017).