Operations

Future-proof your business with an agile communications infrastructure that seamlessly adapts to evolving compliance and CX demands.

In our weekly webinar, we'll show you how to alleviate your AP team of data entry and other manual tasks freeing up your time for more valuable work.

You'll be able to gain a better understanding of the value, opportunities, and cost reduction that a communication platform will bring to your business and your customers.

Tallaght Hospital sought to streamline their mail and document processes that would improve the way that the clerical teams in the hospital print, pack, and dispatch their mail items. With Quadient’s DS-75i folder inserter and powerful document output management software, Quadient Impress, Tallaght Hospital was able to establish a centralized mail function and gain substantial benefits and savings each year.

RowCal was challenged in getting mandatory communications out to homeowners in a timely and compliant manner due to outdated tools and cumbersome manual processes that were familiar only to a few staffers. After a lengthy search, RowCal selected Quadient Impress to optimize their mailing process. RowCal was able to empower their employees with Impress to manage mailings of welcome letters, meeting notices, and association updates by themselves, resolve any potential issues, and meet all mandatory  deadlines. Employees take under 30 seconds to process their mailings with Impress, and then the Impress Distribute module takes one to three days to prep physical mail for the post office, compared to their previous service, which took as long as two weeks.

World-class CCM platform, Inspire Flex, gets an upgrade with 300 new features powering exceptional CX with customer communications built for a digital-first world.

Curious to know what the latest customer channel preference trends are? Check out this infographic to learn about SMB communication channel preferences.

Curious to know what the latest customer channel preference trends are? Check out this infographic to learn about SMB communication channel preferences.