Five Must-Knows of Mail Optimisation to Better Your Business
Automation is a helpful way to optimise business mail management, and one of the most effective ways to introduce automation is via a multi-channel approach to communications. B
Bright Seeds saves time and money by outsourcing mailing with Quadient Impress
Bright Seeds wanted to reduce time spent preparing high-volume customer mailings while retaining a professional, personalized service. They turned to Quadient's Impress Distribute for printing, collating, and sending mail, and saw their mailing time slashed to 1-2 hours from 2-3 days, costs saved, payments received sooner, and employee morale boosted.
10 Things to Consider When Evaluating CCM Platforms
In reviewing the 2019 Aspire Leaderboard, there are several ways to look at the results.
Customer Communications Management Systems
Check out Celent’s report 'Customer Communications Management Systems: A Vendor Spectrum' which provides a comprehensive comparison of leading CCM vendors serving the retail banking sector.
3 customer experience trends transforming insurers’ customer communications
The COVID-19 pandemic has reminded me that predicting the future is quite the fool’s errand.
When the Journey is the Destination, Quadient is a Leader
As a Customer Experience focused company with rapidly expanding software businesses, the Quadient team spends a lot of time analyzing our clients' journeys with our products and services, as well a
Inspire Journey Datasheet
Ready to transform your CX? Download a copy of Quadient's Inspire Journey Datasheet to learn more.
Customer Journey Mapping: A brand's GPS to loyalty and advocacy
Don’t assume a customer journey is a linear path.
The ONTO Group automates communications for school timetables with Quadient Impress
Take a look at this case study to find out how the ONTO Group was able to automate their communications to parents using Quadient Impress.
CCM 101: A Beginner’s Guide to Customer Communication Management Technology
CCM 101: A Beginner’s Guide to Customer Communication Management Technology