E-invoicing 101: What you need to know and why it’s important
E-invoicing is the "not-so-new" hot topic in the world of corporate payments. Many times in the past, new methods of digitalization have appeared in the industry.
Homeserve France adopts Quadient Inspire to manage a growing number of daily customer communications through multiple channels
Homeserve France adopts Quadient Inspire to manage a growing number of daily customer communications through multiple channels.
Accelerating Your Future: Making the Move to Cloud Subscription CCM
To enable superior digital communications that improve customer experience, organizations are increasingly moving from on-prem CCM systems to modern SaaS. Learn how switching to a subscription-based model allows you to instantly upgrade your capabilities while reducing TCO.
Rethinking the path to compliance: the FCA's new Consumer Duty
For years, companies across the world have been adding customer-first messages to their official mission statements and strategies.
Recession-Proofing Your Customer Communications Management Budget
With technology vendors ramping up contractual audits to offset inflation, it's critical to prepare today in order to protect your CCM budget. This eBook looks at how to prevent and respond to surprise billing, as well as how to assess the long-term viability of your current solution.
Three core principles for rebuilding your digital banking customer experience
Digital platforms fail to meet customer expectations
The recent global pandemic led to a remarkable rise in digital banking, as branches closed and customers clamored for