How a large Canadian bank turned manual, multi-step processes into smooth, streamlined digital experiences

How a large Canadian bank turned manual, multi-step processes into smooth, streamlined digital experiences
A leading Canadian bank primarily used paper-based processes that introduced unnecessary complexity and error rates as high as 80%. Branch employees were completing manual, multi-step processes in a duplicative and complex manner, causing back-office costs to rise. These factors negatively impacted customer experience, slowed account opening times, and stalled the company’s digitization efforts.

Devon & Cornwall Police increase mailing capacity and cut costs with Quadient

Devon & Cornwall Police increase mailing capacity and cut costs with Quadient
In 2023, Devon & Cornwall Police upgraded its Quadient mailing solutions to meet the communications demand generated by a 40% increase in detected road safety offenses. It successfully raised its production capacity and at the same time, achieved a 25% reduction in postage costs and automated mailing verification for data integrity.