Case Study

Competition for talent has never been fiercer. The Employee Experience team within Quadient’s Human Resources knew that they needed to put their “best faces” forward in order to attract and keep top talent as Quadient’s business continues to grow. HR turned to Quadient’s own industry-leading customer experience management (CXM) portfolio—Inspire Evolve for customer communications and Inspire Journey for journey mapping—to deliver more personalized, automated communications leveraging customer journey mapping and emotion scoring.

Schroders, a global financial services provider responsible for approximately CHF 529 billion in assets, turned to Quadient for a future-proof solution that would enable documents generated from the core banking system to be integrated into workflows and individualized with customer-specific comments.

BPS (SUISSE) wanted to reduce processing times and costs while increasing the quality and accuracy of document design and content for customer communications. Download the full case study.

Learn how a health insurer used Inspire Flex, a reliable CCM solution, to manage and deliver their customer communications. Download our case study.

Quadient AR simplified reporting, enhanced visibility into accounts, improved customer interactions, and accelerated collections for Star Pipe Products. Read their story.

With Quadient AR, Profire Energy is now able to approach collections strategically and get ahead of payment challenges. Read their story.

Quadient AR has enabled Aerin Medical to level up their performance, accelerating collections and delivering an improved customer experience. Read their story.

Discover how Quadient AP revolutionized invoice management and visibility in a hybrid work environment, enhancing process efficiency and data tracking for a consumer services company

Explore how Quadient AP transformed a food and beverage company's AP process, reducing invoice processing time from 16-24 to 4-6 hours per month, and becoming a catalyst for business transformation.

Group Trouillet is staying ahead of the times and meeting future electronic invoicing regulations with Quadient's intelligent document automation solution.