eBook

"Get access to the IDC MarketScape Report: Worldwide SaaS and Cloud-Enabled Accounts Receivable Applications 2020-2021."

"Accounts receivable (AR) is central to your business health, yet still suffers through manual processes, siloed data repositories, and general inefficiency. But you can change that. You can be a Revenue Hero. In this Credit to Cash primer, see how you can apply data management, automation, and transparency to your process in order to increase cash flow, customer satisfaction, and employee satisfaction. Be the Revenue Hero and make an impact today. WHATS INSIDE IN THIS EBOOK WE’LL COVER: Tips for optimizing your AR processes for greater productivity - and reducing headaches How automation drives higher cash flow and maximizes efficiency Why a self-service portal is critical to your customer happiness metric How to manage collections in a way that improves customer loyalty Why predictive analytics is a must-have for better forecasting And much more that covers the full credit-to-cash process! Download the full eBook today!"

In this eBook, we examine the key 'moments of truth', map the customer lifecycle, and uncover key CX challenges and opportunities for some of the most complex industries.

This eBook aims to demystify the concepts around customer journey management, and provides practical guidance on how to successfully implement customer journey orchestration within your organization.

Learn how to update and upgrade outbound document processes by creating a roadmap to transform your customer communication process. Download the guide now.

Discover strategies to improve your credit to cash process through automation including credit management, order management, invoicing, cash application and more!

Learn how real-life Quadient Impress customers have transformed their business processes through intelligent document automation

Ebook highlights the rapidly changing customer communication demands and the technology and ways to meet the demand, and provide the best customer experience.

Discover the top tricks and tips to overcoming common regulated and competitive CCM and CX challenges and fast-tracking your utilities’ CX transformation.

Read this Ebook to know how a unified Customer Communication Management (CCM) platform can help CSE programs improve the customer experience.