Top 10 Documents Every SMB Should Automate Now

Speed up business processes with document management platform. Increase efficiency. Reduce errors. Accelerate cash flow. Quadient Impress can help you go digital.
The State of Customer Experience

In this eBook, we’ve complied thoughtful perspectives on the trends, predictions, and solutions that will significantly impact your business in 2021 and beyond.
The Evolving Workplace: How Global Trends are Hitting Home for SMBs

This e-Book provides an overview on how businesses are adapting and how SMBs can best support an evolving workforce model in the “now normal."
The CXictionary

Our comprehensive CXictionary provides an easy-to-use CX dictionary to help build an excellent CXM approach. Don’t let terminology slow your business down.
How to look beyond accounting for time saving business solutions

Learn more about increasing productivity and accuracy through business process automation.
The Essential Guide to Day Sales Outstanding

Days sales outstanding, or DSO, is the average number of days it takes a company to collect payment after a sale has been made. It is also a metric for AR, or accounts receivables. DSO is typically reported and evaluated on a monthly, quarterly, and annual basis. It’s important to understand DSO norms over a 12-month period because your numbers may vary month to month due to natural business cycles or seasonality of your business.
Customer Communications: Your most overlooked superpower in Accounts Receivables

How different is your business today, compared to 12 months ago?
For many of you, it’s likely very different. Customers are not coming into your place of business nearly as often, if at all. Collecting cash has become more challenging. The need for new ways to transact is driving change.
Your ability to respond to changing market conditions and events, and then communicate those changes, is critical to survive. Some of you have up-ended your entire business model to meet new market demands, while others are optimising existing processes.
Digital Transformation: A Guide For HR Leaders

Digital Transformation: A Guide For HR Leaders
eBook - The Guide to Print and Mail Outsourcing

Get the latest trends and research supporting the shift to mail outsourcing and how it's benefiting small to medium businesses.
Inspire Flex: Customer Success Guide

Realize the potential of Inspire Flex quickly and efficiently. In this customer reference guide, you'll find the resources needed to enable seamless deployment, as well the e-learning portals and support services available to support your changing CCM needs.