Customer Transformation is No Longer Quiet at Quadient
I’ve been working on Quadient’s Customer Transformation Initiative since August, and I’ve been pretty quiet until this week.
Don’t Throw All Your Eggs into the Digital Basket: Why Insurance Companies Should Employ a Hybrid CX Approach
Digital. Digital. Digital. It’s been all the talk, not just in the insurance area, but in every industry.
Quadient Recognized as an Overall Leader in Aspire Leaderboard for Customer Communications Management
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections throug
Quadient Transformation Made Simple with Cognizant's CORAL
Leverage Quadient's Experience Partner Program to Improve Your Clients' Customer Communications
Last year, we overhauled our Customer Communication Partner Program to accelerate the development of our partner ecosystem and enable Quadient teams to develop and focus on our most committed partn
Use Customer Responses To Establish Your Communication Outreach
Since print and digital each have their own advantages, it is important to know how to best use the mix. Why choose between print and digital, when you can do both?
Current Trends And Their Influence On The Future Of Mail
Consumers want to have channel choice and a cohesive experience in the communication they receive.
How an optimized outbound customer communication process drives customer and business growth
Customer communications have evolved from a once-a-day delivery to a constant stream of physical and digital messages.
Everything you need to know about digital customer experience (CX)
Today, as the post-COVID landscape continues to take shape and new customer demands reveal themselves seemingly at every turn, businesses need to embrace digital CX.
Living journey maps bring your customers' happiness to life
A properly executed living customer journey map is a valuable and versatile tool.