Quadient and Duck Creek Technologies Collaborate to Accelerate Customer Experience Management Capabilities for Insurers
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced that it has partnered with Duck Creek Technolo
Did you ever have to make up your mind?
How insurance companies can decide on which CX Metrics to use.
It’s a Must in the Digital Age: a Seamless, Efficient Claims Process
The arrival of the digital age has created higher customer expectations.
Solid Validation of Quadient’s CX Focus
The top 5 challenges of customer journey orchestration, and how to overcome them
There are several challenges businesses and brands face when they approach customer journey orchestration.
Taking Utility Customer Communications to the Next Level
Utilities as a monopolistic commodity
Utilities have been regarded as monopolistic commodity providers for decades, with the products and services offered by one utility not much differen
Quadient breaks into the CXM market…
I couldn’t be more pleased that Quadient is the subject of the latest vendor profile from IDC’s Alan Webber, “Future of Customer and Consumer Vendor Profile: Quadient Customer Journey Mapping — Bet
