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Customer Experience

Why hyperautomation has become a condition for survival for modern organizations

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eBook
Learn about the key elements of the hyperautomation framework, and how the right combination of technologies supports end-to-end automation at scale.

How automation helps insurers deliver empathy at scale

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insurance agent speaking with clients
eBook
For insurance carriers to remain competitive, they need to deliver a consistent, omnichannel experience while delivery empathy at scale.

The evolution of CCM to CXM

Submitted by jayati on Wed, 11/01/2023 - 19:54
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Five Best Practices for HHS Client Communications

Submitted by m.feigen on Tue, 10/31/2023 - 14:50
Light bulb in technology infrastructure with five icons

Effective customer communications play a pivotal role in delivering quality services in the ever-evolving Health and Human Services (HHS) landscape.

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SOGICA sets itself apart with great CX powered by Quadient Inspire

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SOGICA video testimonial
Video
SOGICA, serving upwards of 250 clients, has been relying on Quadient Inspire for flexibility, scalability, and intricacy in its document composition and production.

Debunking low-code: 4 myths holding back adoption

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developers having a discussion
eBook
Learn why organizations hesitant to adopt low-code solutions are being surpassed by their competitors as we debunk four prevalent myths tied to low-code solutions.

Facing the CX-centric Cloud CCM Facts

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Cloud and virtual computing architecture
Infographic
Discover the five realities enterprises must face as Customer Communications Management (CCM) transitions from automated document generation to the dynamic delivery of personalized, multichannel interactions driven by CX.

Adare stays ahead of CX advancements with Quadient Inspire

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Adare video
Video
Adare SEC is one of the largest customer experience solutions providers in the UK. With increasing demand for digital customer experiences, Adare is redirecting its business towards a digital future with the help of Quadient Inspire.  

Canaccord Genuity achieves high yields in CX with Quadient Inspire

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Canaccord video
Video
Canaccord Genuity gains high returns in CX by using Quadient Inspire to deliver robust client reporting and support their digital transformation.

Why Wait? Incremental CCM Modernization Delivers Immediate Impact

Submitted by m.feigen on Wed, 10/11/2023 - 20:48
abstract background with digital arrows and gear showing forward motion

In today's rapidly evolving technological landscape, many Health and Human Services (HHS) agencies must deal with the task of upgrading their legacy systems to meet clients' needs in the modern era

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