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Homeserve France adopts Quadient Inspire to manage a growing number of daily customer communications through multiple channels

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homeserve case study
Video
Homeserve France adopts Quadient Inspire to manage a growing number of daily customer communications through multiple channels.

Why Now Is A Crucial Time To Focus On Your Credit Management Strategy

Submitted by h.meyernoble on Thu, 02/02/2023 - 11:55
clock with Now as the time all the time

Accurately assessing the creditworthiness of your customers impacts your ability to collect funds and therefore directly impacts cash flow.

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Quadient’s Annual Inspire Days User Conference to Focus on Powering Digital Experiences

Submitted by j.scolaro on Tue, 01/24/2023 - 17:12
Inspire Days 2023

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, is hosting its ever-expanding

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Holiday wrap-up: top 5 CX reads of 2022!

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Holiday CX content wrap-up
Analyst Report
To keep your customer experience wheels in motion over the holiday break, we've packaged up a curated selection of the best customer communications-related content of the year. 

Inspire Journey

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inspire-journey-brochure
Brochure
Discover the only cloud-based journey management solution that integrates CJM, analytics and orchestration technologies to deliver customer-first experiences.

5 CCM solution must-haves to support your future

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5 must haves for ccm infographic
Infographic
When comparing customer communications management (CCM) vendors and solutions to future-proof your business, there are 5 critical elements to consider. Download the infographic to learn more.

How hard is it to be your customer? 2nd edition!

Submitted by s.clarke on Tue, 11/08/2022 - 21:50
customer journey mapping

The first book Nicole Newton and I wrote, How Hard Is It to Be Your Customer?

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Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management

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Quadrant SPARK Matrix for CCM
Analyst Report
Quadient is proud to have been named a Leader in the SPARK Matrix: Customer Communication Management, 2021. Download a complimentary copy of the report here.

CCM’s essential role in the Asia Pacific CX ecosystem

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CCM’s essential role in the Asia Pacific CX ecosystem
White Paper
CCM is evolving from its modest roots as a standalone solution to a vital component of customer experience management. Click here to download our whitepaper to find out more.

Packing Up For Spring Conference Season

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
audience clapping at a speaker event

Xplor 2020 in St. Pete Beach Florida: April 14-16

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