Automation Use Cases to Improve Loan Origination and Lending Processes
Learn how automation can be leveraged to make the loan origination and lending process faster and more efficient, while improving the customer experience, minimizing compliance risks, and accelerating decisioning.
Quadient Advances Leader Position on the Aspire CCM-CXM Leaderboard 2024 Q3
Match your unique CCM needs to technology providers with demonstrated excellence. Get Premium Access to the 2024 Q3 Aspire CCM-CXM Leaderboard to unlock detailed vendor scoring, exclusive analysis, and dynamic filters for all seven market segment grids!
Singlife taps on Quadient Inspire Journey for a holistic view of their customer engagement efforts
Singlife determined that customer experience is a vital differentiation factor for its business and selected Quadient Inspire Journey to create an integrated view of their customer engagement for identifying and rectifying pain points and processes and seeing ‘blind spots’ across the journey, all to elevate the customer experience.
Six Security Myths About SaaS CCM – Debunked
Think SaaS CCM isn't secure? Explore the facts that debunk common security myths and see how SaaS CCM ensures compliance, data protection, and business continuity. Download the infographic now!
Expertly Managed: Transforming IT with Customer Communications Managed Service
Transforming your CCM can be complex, but the right partner makes it easy. Learn how a Managed Service Provider (MSP) can remove digital transformation roadblocks, enhance security, and give your organization a strategic advantage.
The Ultimate Comparison of Cloud Migration Strategies: Pros and Cons
Migrating from your legacy technology to the cloud can transform your business. But what's the best strategy to make it happen? Use our infographic to discover the pros, cons, and ideal use cases for each cloud migration strategy.
How can CIOs drive innovation with MSPs?
Do you know how much time your development team spends on maintenance? 50%? 65%? 80%?
Overcoming CCM migration challenges with managed services
Businesses typically migrate to a new Customer Communications Management (CCM) system every 15-20 years. In the years between migrations, many things can change.
Selecting the right Managed Services Provider (MSP): What CIOs need to know
The right managed service provider (MSP) can overhaul how your business manages its customer communications.
Replacing/Upgrading On-premises Legacy Customer Communication Systems
Your customers’ perception of your business hinges on your communications. If your current system is outdated, you may be missing opportunities to deliver exceptional customer experiences. Modern CCM systems ensure your customers feel prioritized with tailored, efficient communications—reducing churn and boosting satisfaction. Legacy systems...don't. Stay ahead of the curve with this CCM Transformation Guide.