Insurance

It is one thing to look at a map and recognize the geographic and linguistic challenges inherent in serving the full Asia-Pacific market, it’s quite another to experience those challenges for yours

This morning, I had the pleasure of listening to a panel discussion webinar presented by Insurance Post and Quadient on the future of Insurtech in the mainstream UK insurance industry.  The pa

More than one insurer now has an Amazon Alexa skill.

The widespread use of digital has forever changed the way people view their interactions with insurance companies, especially when involved in a property/casualty claims scenario.

A typical scenario for customers when it comes to interacting with an insurance company is when they first go to purchase insurance from the organization’s website.

As businesses and other organisations around the world rapidly adapt to remote working and social distancing, valid concerns will arise around ensuring continuity and fulfillment in all but the mos

With people working and shopping from home more than ever due to the pandemic, organizations are experiencing a level of digital touches like never before.

The majority of insurance companies employ a “fast track” process to assess and manage Property and Casualty claims.

The modern customer is drastically different than that of generations past.

Out of all sectors, insurance companies rank second for the highest churn rates in the UK, with a recent r