Insurance

Originally published in Document Strategy.

On October 26^th I am moderating a round table at the Guidewire Connections conference in San Francisco.

If you follow Quadient on social media, or had the pleasure of attending one of our 2016 Inspire Days user conferences, you already kn

While the business benefits to adopting a centralized customer communication management (CCM) solution are plentiful, discussions around CCM can be complex at times.

When it comes to the CX strategy, customer communications are often one of the most overlooked—yet critical—components of the customer journey.

When it comes to data, banks and insurance companies are sitting on a goldmine.

Residents of Mexico City will tell you that the best spot to take in a view of the city is from the rotating restaurant on top of the World Trade Center, a 52-story high rise in the central part of

Business intelligence trends show that the focus on data analytics is rapidly increasing. New and improved data analytics tools are being created, such as the Google Analytics 360 suite.

Here we are in our 2^nd week as Quadient – and I wanted to thank our customers, partners and employees for embracing our new brand.

Over the past two weeks, we’ve looked at the importance of addressing weak links across your business to activate a better customer experience, along with some strategies to better prepare your bus