Kaspar Roos from industry analyst firm Aspire presents an outside perspective on Quadient’s positioning on the 2021 Aspire Leaderboard. Alongside Quadient's Scott Draeger, Kaspar discusses the evolution the company has gone through in recent years and what customers should think about when working with Quadient to improve their customer experience.
Watch the Webinar Replay to learn more about:
- Quadient’s evolution in CX and omni-channel orchestration and how that can benefit your digital transformation
- The need for SaaS and hosted managed services, and Quadient’s acceleration in this area
- CX use cases in highly-regulated industries that highlight the importance of evolving CCM into CXM
For the fourth consecutive year, Quadient has been recognized as an overall leader in the Aspire Leaderboard for Customer Communications Management. Additionally, Quadient’s Inspire Suite solution for CCM and customer experience management was named a leader in the areas of Omnichannel Orchestration, Communication Composition and Business Automation.
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