For years, CCM teams have feared the question “what’s next?” 

Watch the webinar replay to gain insight on global analysts Quadrant Knowledge Solutions and Quadient during the September 30th webinar, as CX Analyst Priyanka Panhale explains why customer journey management and customer communications work better together, and then listen as CX Principal, Andrew Stevens, guides you through practical first steps in simultaneously transforming your CCM solution to meet tomorrow’s needs and positioning your CCM team much higher up your company value chain. 

Simply fill out the form to gain access to the webinar replay. 

Journey management for customer-first CCM transformation 
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