"Quadient AP saves us 1-1.5 hours each day in processing time."
- CFO, water company.
Water companies can't let anything stand in the way of delivering their services. For one particular organization, accounts payable (AP) was proving an unwelcome distraction — and a significant drain on resources. This blog post explores how adopting Quadient AP by Beanworks helped this company transform their AP processes.
Challenges
Without an AP automation solution in place, this customer faced issues with the approval process. A lack of visibility into AP workflows meant it was difficult to determine approval and payment statuses, and even where documents were. It wasn't always possible to locate the corresponding purchase order for each invoice, casting payments into doubt.
When we caught up with the CFO of this water company, "inefficiency" was a recurring theme of their pre-automation experience. They needed a solution that would bring clarity and visibility into their AP workflows and introduce much-needed efficiency to existing processes.
Solution
Our customer chose Quadient AP for its user-friendliness, and for the clear visibility it provides into AP workflows. "I guess visibility is the best word for it", the CFO told us. "It offered greater visibility and ease of use."
The CFO described Quadient AP as "self-explanatory" and appreciated its efficiency, smoothness, and consistency — minimizing the time it took to get used to system updates. "The less time I have to spend figuring out where something went or what something does, the better," they told us.
Results
Our interviewee estimates that Quadient AP saves them between five and eight hours every week. "It saves us 1-1.5 hours each day in processing time," the CFO explained. They praised Quadient AP's speed and efficiency, with these improvements confirmed via regular performance emails from SAP.
The CFO also benefitted from the ability to easily access historical payment information and reference past transactions — no more missing invoices or unaccounted-for payments here.
Quadient AP has been instrumental in streamlining invoice processing for this water company. The implementation of our software has helped them to overcome their data visibility challenges, as well as providing significant time savings. Thanks to this efficient and user-friendly solution, the company has experienced enhanced AP workflows and improved efficiency — enabling them to focus on core business tasks.
Discover more success stories: Trailer Wizards saves 3-5 minutes per invoice with AP automation
