"It was like a godsend, using Quadient AP. There's no paperwork, or sending emails to managers asking: 'can you approve this?'"
- Controller, Insurance Company
In the insurance industry, efficient financial management is key to remaining competitive. Among the many critical tasks, invoice data entry stands out as a time-consuming and complex process — especially when handled manually. However, for one insurance company, the challenges of manual invoice processing are now a thing of the past — all thanks to Quadient AP.
The challenge
Before integrating Quadient AP, this insurance company faced numerous challenges involved in manual invoice processing. The reliance on email communication and the need for manual coding and approvals made the process extremely time-consuming and error-prone.
The solution
Manual invoice processing requires significant time and effort, with the client's AP team spending around 10 hours per week on data entry, approvals, and filing. However, after adopting Quadient AP automation, this scenario changed dramatically. Uploading, coding, and sending invoices became a matter of minutes. We spoke to the Financial Controller at the insurance company, who told us: "if I was to upload an invoice, code it, and send it off, it's just a quick upload. In total, for all our invoices, it's probably around our hour a week."
The Controller expressed their relief at finding a solution to their problems in Quadient AP, stating: "having a good user interface with a consolidated and centralized space has really helped us."
Results
One key highlight that emerged from our interview with the Controller was the ease of working with Quadient AP, and the platform's user-friendly interface. The interviewee summed it up succinctly, saying, "overall, it's been very easy and user-friendly."
The Controller also emphasized Quadient AP's compatibility with their ERP system: "since we have Sage 300, definitely, it works very well. We would recommend it." They also compared the experience of using Quadient AP with the accounts payable processes at previous companies: "when I came to this company, it was like a Godsend using Quadient AP. There was no paperwork, or sending emails to managers saying, 'can you approve this?'".
Conclusion
For manual accounts payable process, Quadient AP is a game-changer — streamlining and simplifying invoice management, among much else. The challenges of manual invoice processing, data entry, and approvals have been effectively addressed — leading to substantial time savings and enhanced efficiency.
Discover another success story: AP Automation Keeps Ontario Trucking Association Moving
